PRIVACY POLICY

MUMU and its subsidiaries and affiliates (MUMU, we, us, or our) value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with our website (the "Site"), mobile applications, social media platforms, and other services (collectively, the Services). By accessing or using our Services, you agree to the practices outlined in this Privacy Policy and our Terms of Use.

INFORMATION WE COLLECT

We collect both personal and non-personal information to provide and improve our services:

1.1 Personal Information

Information that identifies you as an individual, such as:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (credit/debit card information)
• Account login credentials

1.2 Non-Personal Information

Information that does not directly identify you, such as:

• IP address
• Browser type and version
• Device information
• Browsing behavior on our Site (e.g., pages viewed, time spent)

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track user activity, improve functionality, and personalize content. You can manage cookie preferences through your browser settings.

HOW WE USE YOUR INFORMATION

We use your information to:

• Fulfill and process your orders.
• Provide customer service and respond to inquiries.
• Send promotional emails, newsletters, and updates (with your consent).
• Improve our websites functionality and user experience.
• Prevent fraudulent activities and ensure site security.
• Comply with legal obligations.

INFORMATION SHARING AND DISCLOSURE

We do not sell your personal information. However, we may share your information in the following cases:

3.1 Service Providers

We share your information with trusted third-party service providers who help us operate our business, including:

• Payment processors
• Shipping companies
• Email service providers
• IT support

These providers are contractually bound to use your information solely for the services they provide.

3.2 Legal Compliance

We may disclose your information to comply with legal obligations, such as:

• Court orders or subpoenas
• Regulatory requirements

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

3.4 Marketing and Analytics

We may share non-personal information, such as anonymized data, with marketing agencies or analytics providers to improve our services.

DATA RETENTION

We retain your personal information for as long as necessary to:

• Provide the services you requested.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.
• Non-personal information may be retained for a longer period to improve our services and ensure security.

DATA SECURITY

We implement robust security measures to protect your data, including:

• Encryption for sensitive information (e.g., payment data).
• Regular security audits.
• Restricted access to personal data.
• While we strive to protect your information, no method of online transmission or storage is 100% secure.

YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Correction

You can request access to your personal data and request corrections if any information is inaccurate.

6.2 Data Deletion

You can request that we delete your personal data, subject to legal obligations.

6.3 Marketing Preferences

You can opt out of receiving marketing emails by clicking the unsubscribe link in our emails.

6.4 Object to Processing

You may object to the processing of your data for specific purposes, such as direct marketing.

To exercise your rights, contact us at info@ntand.co.

INTERNATIONAL DATA TRANSFERS

As a Thailand-based business, your data may be transferred to servers outside your country. By using our Site, you consent to such transfers. We ensure these transfers comply with applicable data protection laws.

CHILDRENS PRIVACY

Our website is not intended for children under 13 years old. We do not knowingly collect data from children. If we discover that we have collected personal information from a child, we will delete it promptly.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

COOKIES POLICY

We use cookies to:

• Remember your preferences.
• Analyze website traffic.
• Provide targeted advertising.
• You can control cookies through your browser settings. For more information, refer to our Cookies Policy.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Your continued use of our Site indicates acceptance of these changes.

EFFECTIVE DATE 

This policy was last modified on November 27, 2024.

CONTACT US

For questions or concerns about this Privacy Policy, please contact us:

NT & CO Co., Ltd.

98/144 Ramkamhaeng 94, Saphansung, Saphansung, Bangkok, Thailand, 10240

Email: info@ntand.co