TERMS AND CONDITIONS

Welcome to the MUMU Jewelry website ("Site"). By accessing or using our Site, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must discontinue using our Site.

MUMU Jewelry ("we," "our," "us") reserves the right to update these Terms at any time without prior notice. Continued use of the Site after changes are posted indicates your acceptance of the updated Terms.

GENERAL INFORMATION

1.1 Eligibility

By using this Site, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction and capable of entering into a binding agreement.

1.2 Jurisdiction

This Site is operated from Thailand. These Terms shall be governed by the laws of Thailand, and you agree to submit to the exclusive jurisdiction of the courts of Thailand.

USE OF THE SITE

2.1 Permitted Use

You may use the Site for personal, non-commercial purposes to browse and purchase products.

2.2 Prohibited Use

You agree not to:

• Use the Site for unlawful activities.
• Interfere with or disrupt the Site's functionality.
• Attempt to gain unauthorized access to our systems.
• Use automated tools (e.g., bots or scrapers) to extract data from the Site.

2.3 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and restricting access to your account.

PRODUCTS AND SERVICES

3.1 Product Descriptions

We strive to ensure accurate descriptions of our products. However, we do not guarantee that product details, images, or other content on the Site are error-free, complete, or current.

3.2 Pricing

All prices are listed in Thai Baht (THB) unless stated otherwise. Prices are subject to change without notice.

3.3 Order Acceptance

We reserve the right to refuse or cancel orders at our sole discretion, including for reasons such as:

• Unavailability of stock.
• Inaccuracies in product or pricing information.
• Suspicion of fraudulent activity.

3.4 Custom Orders

Custom orders are subject to specific terms provided at the time of purchase.

PAYMENT

4.1 Payment Methods

We accept major credit/debit cards, bank transfers, and other payment methods specified at checkout.

4.2 Payment Security

All transactions are encrypted for security purposes. However, we are not liable for unauthorized access to your payment information.

4.3 Taxes and Duties

Prices exclude applicable taxes, duties, or fees. Buyers are responsible for any such charges.

SHIPPING AND DELIVERY

5.1 Shipping Policy

We ship locally and internationally. Estimated delivery times are provided at checkout but are not guaranteed.

5.2 Delivery Issues

We are not liable for delays caused by courier services or customs processing.

5.3 Risk of Loss

Once the product is shipped, the risk of loss transfers to you.

RETURNS AND EXCHANGES

6.1 Return Policy

You may return eligible products within 7 days of receipt, provided they are unused, undamaged, and in their original packaging.

6.2 Non-Returnable Items

Custom orders, sale items, and earrings (for hygiene reasons) are not eligible for returns.

6.3 Refunds

Refunds are processed to the original payment method within 7 to 14 days after we receive the returned item.

6.4 Return Shipping Costs

Buyers are responsible for return shipping costs unless the return is due to an error on our part.

INTELLECTUAL PROPERTY

All content on the Site, including text, images, logos, designs, and software, is the property of MUMU Jewelry or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any content without our prior written consent.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, MUMU Jewelry is not liable for:

• Indirect, incidental, or consequential damages arising from your use of the Site or products.
• Loss of data, profits, or revenue.
• Any harm resulting from unauthorized access to your account.

INDEMNIFICATION

You agree to indemnify and hold MUMU Jewelry harmless from any claims, damages, or expenses arising from:

• Your breach of these Terms.
• Your misuse of the Site or products.

PRIVACY

Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your information. By using the Site, you consent to the practices described in our Privacy Policy.

THIRD-PARTY LINKS

The Site may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement. MUMU Jewelry is not responsible for the content or practices of third-party websites.

FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, or technical issues.

DISPUTE RESOLUTION

13.1 Negotiation

In the event of a dispute, you agree to first contact us to resolve the issue informally.

13.2 Arbitration

If a resolution cannot be reached, disputes will be resolved through arbitration in accordance with the laws of Thailand.

13.3 Class Action Waiver

You agree to resolve disputes individually and not as part of a class action.

TERMINATION

We may terminate or suspend your access to the Site at any time, without notice, for violations of these Terms or other misconduct.

EFFECTIVE DATE

This policy was last modified on November 27, 2024.

CONTACT INFORMATION

For questions or concerns about these Terms, please contact us:

NT & CO Co., Ltd.

98/144 Ramkamhaeng 94, Saphansung, Saphansung, Bangkok, Thailand, 10240

Email: info@ntand.co